What are the dimensions of all the different mattresses?
What is the difference between California King and regular King?
Do you offer twin extra-long mattresses?
Will your mattresses fit on my existing furniture?
Where can I buy Ashley Sleep products?
What are Ashley Sleep mattresses made of? What percentages?
Where can I find the serial number on my mattress or foundation?
What is the cover made of?
Where can I purchase sheets to fit Ashley Sleep?
Do standard sheets fit on Ashley Sleep?
Can I use a quilted mattress pad with my Ashley Sleep mattress?
What is memory foam?
What is Latex?
What is EverGreen? Why is it in your mattresses?
Why is there Charcoal in the mattresses? Is it purified?
What is Torso Tec?
What is Eco Fusion or Bio-foam?
Do Ashley Sleep Mattresses sleep hot?
My child has allergies; will your Ashley Sleep mattresses bother him/her?
Can I use my current box spring with your mattresses?
Can I put a piece of plywood or particle board over my existing box spring?
What is a Better than a Box Spring Riser?
What is a foundation?
How long does it take to get used to your mattresses?
I have a platform bed; do I have to use your foundation?
Do I have to purchase your foundation?
Can Ashley Sleep Mattresses work on Motion Bases?
How do I clean up a spill? Urine? Blood? How do I clean my mattress?
How much do your mattresses weigh?
Why does my memory foam mattress feel harder at times and softer at other times?
How do your mattresses come packaged? Can we pick them up ourselves?
Do you offer twin, full, queen, king mattresses?
Do you offer California King Mattresses and box springs?
What stores carry California King Mattresses and box springs?
Will high humidity affect my mattress?
Does Scotch Guarding my mattress void the warranty?
My mattress smells funny. Should it smell funny? Can I get a different one?
Why don't you display pricing on your website?
How do I get a price for your products?
Can I buy factory direct?
Do you take custom orders?
I have a question about my delivery status. How can I get help?
Do you have financing plans?
My box spring squeaks, how do I get it to stop?
What happens if my mattress arrives damaged?
Where do I find the model number?
Where can I shop for your product?
Is there a sleep trial like other manufacturers?
What are the do's and don'ts with Ashley Sleep?
Are the covers removable and able to be washed?
The mattresses come in a box, how long does it take to get to its original size?
What are the advantages of being shipped in a box?
Do we have to flip Ashley Sleep Mattresses?
What about Bed bugs?
What is the Ashley Sleep warranty?
How does the Ashley Sleep warranty work?
What is covered?
How do I make a warranty claim?
What if my mattress is defective? Will you also replace the box spring?
My mattress has indentations. I want a replacement mattress. How do I get one?
If a coil comes out of my mattress, will you exchange the mattress?
How do I get an exchange or refund?
What kinds of pillows does Ashley Sleep offer?
Which Pillow will be best for me?
What sizes are the Pillows available in?
What are the dimensions of the pillows?
What size pillow case should I purchase for my Ashley Sleep Pillow?
Are the pillows washable? How do I clean my pillows?
What is the fabric cover made of on Ashley Sleep Pillows?
What type of foam is used in the pillows?
I heard that Memory Foam Pillows may have an odor to them. Is this true for Ashley Sleep Pillows too?
What is the warranty on my Ashley Sleep Pillow?
How do I get warranty service?
I am unhappy with my pillow. I want to return or exchange my Ashley Sleep Pillow.
Who is Ashley Sleep?
How are Ashley Sleep and Ashley Furniture Homestore related?
How can I apply for a job at AFI? How can I apply for a job at Ashley Sleep?
Eastern King or Standard King: 76"W X 80"L
California King: 72"W X 84"L
Queen: 60"W X 80"L
Full: 54"W X 75"L
Twin: 39"W X 75"L
Twin Extra Long: 39"W X 80"L (2 twin extra-long beds equal a King size)
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King is 80"long by 76" wide. Cal King is 84" Long by 72" Wide.
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Q: Do you offer twin extra-long mattresses?
Not at this time.
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Q: Will your mattresses fit on my existing furniture?
A: The specifications of our beds are for the North American market. Unless your furniture was built for special sizes or foreign markets, our mattresses should fit inside your furniture.
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Where can I buy Ashley Sleep products?
Click here for store list by zip code.
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What are Ashley Sleep mattresses made of? What percentages?
Ashley Sleep memory foam mattresses are made up of Polyurethane foam in the support layers and Memory foam in the comforts layers closest to the consumer.
Ashley Sleep Latex mattresses are made of Polyurethane support foam and natural latex in the comfort layers closest to the consumer. They also have a layer of SynTex in the top 2” of all the latex that has the same feel and characteristics as latex but functions as the main fire barrier to qualify the mattresses for FR 1633.
For more information on the technologies used in our mattresses and foundations, click here.
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On the law tag at the head of the mattress.
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Q: What is the cover made of?
Please see the details on each product page for more information.
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Q: Where can I purchase sheets to fit Ashley Sleep?
A: Standard sheets work, no deep pocket sheets required.
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Yes, the thickest mattress is only 15 inches thick.
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Ashley Sleep does not recommend that you use a quilted mattress pad as it will change the feel of the mattress you selected at the store. It may also trap heat that needs to escape. A thin mattress protector is recommended so it breathes to allow air flow and heat dissipation.
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What is memory foam?
The benefit of memory foam is that the material is temperature and pressure sensitive. In bedding, the material reacts to your heat and starts molding to the contours of your body supporting all your weight, not putting undue stress on your skin. By reducing pressure points, you can sleep soundly in one position longer without waking up to find a comfortable spot.
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What is Latex?
Latex is a natural, renewable and durable product that is anti-microbial (kills germs), dust mite, mold and mildew resistant, naturally cool and breathable. The latex is harvested from plantation grown rubber trees by milking the sap from the trees which makes it eco-friendly. The advantage of using Latex in bedding is a pressure relieving, buoyant and responsive feel with allergy reducing properties.
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Evergreen is a process by which we infuse real Green Tea extract into our memory foam to proactively help reduce the chemical smells that can be present in new foam mattresses. The green tea neutralizes the odor causing agents and gives our mattresses a fresh smell.
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Ashley Sleep made advancement in the production of memory foam by adding Purified Charcoal to our foam in the manufacturing stage. This process is called Activfresh, it is designed to neutralize the bad and lasting chemical smell that is present with other manufacturer’s products for weeks. The Charcoal absorbs smells and also absorbs moisture. Think of it as an odor eater for your mattress.
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Torso Tec is a support system in the mattress that provides proper spinal alignment. Ashley Sleep calls it “zoned support”. Our bodies have different zones that are lighter and heavier and the mattress needs to support these areas differently. The Torso Tec system provides more support in the heavier areas, like our middle torso, and contouring pressure relief to the areas that needs less firmness, like our shoulders and hips. Harder foam is used in the areas that need it and softer memory foam in the areas that need gentle support.
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Ashley Sleep is conscience about the impact on the environment that our products have. With Ecofusion, Ashley Sleep replaces 30% of the polyurethane (oil based) chemical in memory foam with castor seed oil. This reduces the amount of oil we use manufacturing our products. This benefits the consumer by reducing the cost of goods because we are reducing the cost of raw materials and reducing the amount of oil based chemicals.
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Q: Do Ashley Sleep Mattresses sleep hot?
Ashley Sleep has taken a proactive approach in the design of their mattresses by incorporating designs that ventilate the memory foam. Tiny holes have been punched into the foam to increase heat dissipation and increase air flow. Special fabric is also used that wicks away heat, keeping you cool at night.
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My child has allergies; will your Ashley Sleep mattresses bother him/her?
Ashley Sleep eliminates dust mites, mold and mildew. Latex beds are antimicrobial and hypoallergenic. Some people are allergic to latex and believe they cannot purchase a latex mattress for this reason. The latex used in bedding applications is hypoallergenic and will not cause allergies. True allergic reactions to Latex are from direct contact to Latex itself. In bedding, you will never be in direct contact with the latex to get the allergic reaction.
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Ashley Sleep’s warranty covers mattresses purchased with Ashley Sleep foundation or Better than a Box Spring Riser, Power Base or Ashley Furniture Platform bed. Most manufacturers design their mattresses and foundations together and are tested for longevity and durability together. Mixing one foundation with another mattress could cause the mattress to prematurely break down and void the warranty.
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Ashley Sleep does not suggest doing this. A box spring is designed to support a traditional spring mattress, and it "gives". Placing a piece of particleboard or plywood over a box spring will produce a surface that is unstable and will void your warranty.
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Q: What is a Better than a Box Spring Riser?
Ashley Sleep Better than Box Spring risers are easily transportable, boxed foundation and metal frame all rolled into one. The riser comes in a box and is able to be taken apart for easy transport. When new, it assembles in less than 10 minutes, takes the place of a metal frame and even has better support than a standard foundation by having 12 legs to the floor for better weight distribution. Also, our risers help provide better allergy relief for those who suffer from allergies by not having all the area for dust and bugs to dwell in.
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A foundation is a solid, rigid support system that looks like a traditional box spring. It is designed to give superior support to the memory foam or Latex mattress so as not to sag over time. Box springs are designed to flex whereas foundations are designed not to give so the mattress provides all the support.
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If you are used to an old spring mattress, it's just a change in what you're used to. Normal adjustment period is 3-4 weeks. Over that time your body adapts to the new surface and has to adjust to a mattress that is providing proper support compared to an old, worn, and pressure causing spring mattress. For most, the adjustment is instantaneous. You will wake up more refreshed in the morning, not tired and aching.
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If your platform bed has a solid surface and strong center support that can properly support the mattress, you can use it instead of a foundation. However, if the platform bed uses slats spread far apart to support the mattress, you may be using an improper foundation that will void your warranty.
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Ashley Sleep encourages you to buy a foundation when you buy your mattress; it provides the solid base your mattress requires to do its job properly. If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support. Do not use the mattress with a conventional box spring. Please note that using the mattress without an Ashley Sleep foundation or similar firm, solid-surface; non-spring base may void the warranty.
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Ashley Sleep mattresses are ideal for motion bases. Our mattresses are the perfect material for motion bases because they will not create pressure points or fatigue like spring based mattresses will when bent or elevated.
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You will not need to clean the mattress if you purchase a mattress protector at the same time you purchase the mattress. This way, you insure the mattress will be free of dust mites, mold, mildew, spots and stains. Most mattress protectors are also insured against staining the mattress and if a stain does occur the mattress protection company will come out and clean or in some instances replace the mattress at their cost.
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Ashley Sleep mattresses can weigh anywhere from 60 lbs. in Queen to 195 lbs. in King depending on the model. With our convenient packaging it is easy to transport and handle your new Ashley Sleep Mattress set
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The memory foam material is temperature sensitive. When you first lie on the mattress, it takes a few seconds for the material to react to the heat from your body, giving you a feel that is firm until your heat can cause the material to contour to you. If the temperature in the room is colder, the material will feel less responsive until the heat makes it conform. If the environment is warmer, then the material will be initially softer.
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The Ashley Sleep line of mattresses, use an environmentally friendly and cost reducing process called "compression technology". This process places the mattresses in a plastic bag and then evacuates the air. The mattress is then rolled into a tight box. The material we use is twenty first century technology which makes it ideal for this process. The advantages are, it is less costly to transport, less damage to the product, easier to deliver and more cost effective to keep in inventory. The transportation savings alone contribute to our bedding being less expensive compared to other manufacturers. The boxes these come in are 60"x18"x17" or King 78"x18"x17".
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Not every mattress comes in every size, but every mattress comes in King and Queen.
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Yes, in certain models, but not all.
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While not every store carries Ashley Sleep California King size, any Ashley Sleep store can order California King.
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Higher Humidity levels should not affect the mattress. The design and type of materials used will not retain moisture so the longevity or function of the mattress will not be affected.
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No, it does not void the warranty. However, we don’t recommend Scotch Guarding as the best solution for protecting your mattress or pillow. If you want to protect your mattress from stains and spills, we recommend using our mattress protector.
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Ashley Sleep has added Actifresh Activated Charcoal and Green Tea extract to eliminate odors in beds. When initially opened from the plastic bag, you might experience that “new car smell” but it will quickly dissipate over the first 24 to 48 hours.
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Because of variations in transportation costs and local marketing practices, Pricing is set by individual dealers for their area.
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Please contact your local retailer. To locate the store nearest you, Click here.
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Online shopping will soon be available through our AshleySleep.com web site. At this time, Ashley Sleep products may be purchased from Ashley Furniture HomeStore retail furniture stores and other Ashley Furniture retailers throughout the country. To locate the store nearest you, Click here.
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Not at this time.
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Please contact the local retailer the mattress was purchased from.
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Financing options vary by location. Many stores feature a self-service kiosk where you can apply for credit in a private, confidential setting. To locate the store nearest you, Click here.
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Be sure the bed frame or Headboard/Footboard/Rails has the proper center support as recommended by the warranty card.
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Ashley Sleep mattresses are uniquely packaged to prevent damage and reduce shipping costs. Our mattress compression technology reduces the chance of damages to the product and customers home by shipping in easy to maneuver, eco-friendly boxes. If you do have damages to your new mattress set, contact the store you purchased from for support.
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The model name is embroidered on the front panel of the mattress.
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You can visit our store locator page to find the closest Ashley Sleep Dealer to you. To locate the store nearest you, Click here.
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Ashley Sleep does not provide a comfort trial. Some Ashley Sleep retailers may offer comfort policies but those should be discussed with your local retailer.
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Don't remove the white cloth law labels or the mattress trade labels. These labels serve as a means of identification to establish warranty rights.
Don't use the mattress handles for lifting or pulling the full weight of the mattress. The handles are only for shifting and adjusting the mattress once it is properly in place.
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The covers can be spot cleaned, but should not be laundered or dry cleaned. Replacement covers are not available.
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Most models will be at 95% within the first 2 hours after opening and ready to sleep on. The other 5% will expand over the next 24 to 48 hours.
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Reduced transportation costs. We can ship 40% more in containers which save fuel and costs the consumer less in the long run.
Reduced damages in transit. With the mattresses boxed, the chance of damage to the merchandise and a customer’s house are greatly reduced. Mattresses are usually damaged in transit by punctures from furniture being shipped with and shifting in trucks. Burns or black marks from being dragged across floors or carpet. Snags in the fabric from being dragged over rough surfaces, and just by dirty hands grabbing dirty plastic bags and then handling the clean mattress. All these are almost eliminated by our "Compression Packaging".
Lastly, customers can take the mattress with them in most cases. No need for a pickup truck or delivery since or product is so compact and easy to transport.
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Ashley Sleep mattresses are designed to be no flip.
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Ashley Sleep mattresses do not prevent or eliminate bedbugs. Bed bugs are usually "top of bed" which means they live in the sheets or top of the mattress material. Mattress protectors will help keep the "Bed Bugs" out of the mattress, but more intense measures will be needed to eliminate them from sheets and blankets. Our mattresses will eliminate dust mites. Dust mites cannot thrive in memory foam or latex. Dust mites need a hot, moist environment to thrive. Our product removes heat and doesn't allow moisture to stay in our mattresses.
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Q: How are Ashley Sleep and Ashley Furniture Homestore related?
Each Ashley Furniture HomeStore is independently owned and operated. Ashley Sleep is a core product that is offered to the HomeStores just like Sealy, Simmons, Tempurpedic and Sterns and Foster
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Q: How can I apply for a job at AFI? How can I apply for a job at Ashley Sleep?
AFI, HomeStore, and Ashley Sleep jobs are posted on the AFI Website.
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